Organizational Agility and its Impact on Corona Crisis Management Effectiveness

الملخص

Considering the spread of the COVID-19 epidemic globally, all countries strive to manage this crisis effectively to reduce its effects. Therefore, this study seeks to clarify the impact of organizational agility on crisis management effectiveness in Jordanian hospitals. An electronic questionnaire was distributed to a sample of (246) medical staff working in Jordanian hospitals used to receive patients during the Coronavirus pandemic. In contrast, high coefficient values of study variables, namely, organizational agility and crisis management effectiveness were found. The results also indicated a significant impact of organizational agility in terms of their combined dimensions (employee empowerment, customer-oriented culture, organic structure, and organizational learning) on corona crisis management effectiveness in Jordanian hospitals, also, a significant positive effect of organizational agility on quick responsiveness, communication & information flow, and resource mobilization, in which at the dimensions (employee empowerment, customer-orientation culture, organic structure) the impact is significant, but not significant at organizational learning dimension. The study recommends increasing the focus on involving most workers, not just medical personnel, in specialized courses in crisis management strategies to reduce the problems that may face due to the exacerbation of the Corona crisis, also the hospitals should focus on more tools that enhance organizational agility, such as investment in information technology and environmental sensing systems, which helps to respond faster to environmental changes. also, by increasing interest in workers and developing their skills and expertise.