The Impact of the Electronic Health System on Employees' Performance at Governmental Hospitals in Amman
Abstract
The study aimed to identify the impact of electronic health system with its dimensions (Electronic medical records, electronic medical prescriptions, electronic appointments, and sharing of images electronically) on employees' performance with its dimensions (Speed of performance, knowledge of work requirements, and quality of performance) at governmental hospitals in Amman. To achieve the objectives of the study, a descriptive analytical approach was relied, where the researcher developed a questionnaire consisting of (40) paragraph. (359) questionnaires were distributed on a proportional stratified random sample for hospitals within the following names (Doctor, pharmacist, nurse, technician) who work in the Jordanian government hospitals located in the capital Amman, which apply the electronic health system (Hakeem) therein. While the number of recovered and valid questionnaires was (311) which represents (86.6%) of the sample size. In order to analyze and display the study data, the statistical package for the social sciences (SPSS) program was used. The multiple linear regression equation was used to analyze the hypotheses of the study.
The study reached a number of results, the most important of which are: a positive impact between dimensions of the electronic health system, namely (Electronic medical records, electronic medical prescriptions, electronic appointments, and sharing of images electronically), collectively and separately on employees' performance at governmental hospitals in Amman. The relative importance of the electronic health system has a medium degree by mean of (3.60), and the relative importance of the employees' performance has a medium degree by mean of (3.40) at governmental hospitals in Amman. There were no statistically significant differences at the level of significance (a≤ 0.05) between the average responses of the study sample members towards the perfprmance level of workers in government hospitals in amman due to the variable (gender, age group), the performance of employees' in governmental hospitals in amman is attributed to the variable ( job tittale).
Based on the results of the current study, the researcher recommends a number of recommendations, the most important are: The necessity to develop the infrastructure in government hospitals in Amman, and get rid of routine work procedures and simplify administrative procedures to optimal use of the electronic health system in order to raise the level of performance of workers and provide the best services and health care to the customers.
